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20 hours ago in
Galaxy Watch- Mark as New
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17 hours ago (Last edited 15 hours ago ) in
Galaxy WatchIf Facer is not a Samsung app, you should address compatibility issues with the developer. Maybe they are in the process of making it compatible. The "about this app" notes in the Play store even say it's compatible up to watch 6
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14 hours ago in
Galaxy Watch- Mark as New
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14 hours ago in
Galaxy Watch- Mark as New
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14 hours ago in
Galaxy WatchThe Watch Face Format is not compatible with Facer for multiple reasons:
Its capabilities are more limited than Facerās, and converting our faces to that format will result in loss of functionality in a number of cases.
Faces in this format can only be published in the Google Play Store, a manual process which is not logistically feasible for our catalog of 500,000 faces.
Faces purchased within Facer would not be recognized by Google Play and users would have to repurchase all their watch faces.
Faces in that format do not support a subscription model, and Facer Premium subscribers would lose access to all their watch faces.
In other words, the Watch Face Format was not designed to support a service such as Facer, which is why we are not able to support it today.
We understand these issues are detrimental to Facer users and we have been actively discussing a resolution with Google since the Watch Face Format was announced last year. The change was unfortunately rolled out before a solution could be reached.
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14 hours ago in
Galaxy WatchIf you are using a Wear OS watch with Wear OS 4 or earlier, nothing changes and you will still be able to access the largest catalog of watch faces in the world. This remains true even if this watch is updated to Wear OS 5.
If you decide to upgrade to the Pixel Watch 3, Galaxy Watch7, or Galaxy Watch Ultra, you will unfortunately no longer be able to use Facer, the watch faces you purchased on our platform, or access all 500,000 watch faces from our catalog via your Facer Premium subscription.
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12 hours ago in
Galaxy Watch