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Galaxy watch 4 Lastest software update (R860XXU1JYK4) Failure

(Topic created: 2 weeks ago)
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Doubletop
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Galaxy Watch

This update has cause my watch to do some really strange stuff and it only partially works, keeps restarting when on the charger, keeps asking for the pin#, and a number of other quirky things

I am assuming the load failed at some point. I sometimes get a screen that has a lot of info but at the top it says "ODLIN MODE DOWNLOAD SPEED FAST". I have tried redoing the software update but Galaxy Wearables just tells me my software is up to date.

I have backed up and reset the watch and investigated getting the Odlin app but can't find a copy of the firmware.

So how do I force a firmware reinstall please?

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Galaxy Watch

 

The screen that comes up after it has been on the charger and it has restarted itself a few times

 

20260105_191206.jpg

 

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Doubletop
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Galaxy Watch
What Would Help
  • Forced update option in Galaxy Wearable: A hidden “reinstall current firmware” button would let users recover from failed installs without needing service.

  • Bluetooth‑based recovery: Since the watch already pairs over Bluetooth, the app could push a full firmware image even if the watch is semi‑functional.

  • Fallback mode detection: If the watch reports “Download Mode,” the app could automatically trigger recovery instead of saying “up to date.”

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Doubletop
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Galaxy Watch

Are there any Samsung Staff able to respond to this request please? An acknowledgment would help and then maybe we can discuss a solution

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Ogle
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Galaxy Watch
My watch was able to successfully install the update. But after a day I've ran into all sorts of issues like the side buttons not working. Causing Samsung pay to open or the watch boot looping once I put it on the charger.
Solution
Samsung_Moderator
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your watch doing random things after the update. As you have already tried to reset the watch after the update, I would recommend a software reflash. Can you please provide me with the following information in a private message: http://bit.ly/46YZNoi

 

Full Name:

Full Address:

Phone number:

Email Address:

Model Number:

Serial number/IMEI:

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