I have a small burn on my wrist after 2 weeks. Last night I was streaming video on my phone from my wifi and got an incoming call I answered on my phone. Instantly both arms from elbow to fingers felt numb, heavy and tingling. It gained intensity and began creeping up my shoulders so I instantly ended the call and removed the watch. Feeling and relief began immediately and faded to normal after an hour.
Anyone else experience this? I am going to the urgent treatment center today to get documentation of the burn and a once over from the Doctor. Peace.
Oh no! I am very sorry to hear of what you are experiencing, and would like to look into this further for you. I hope you are okay, and I sincerely apologize for any inconvenience that this is caused you! We do have a specialized team that would be happy to help you with this situation. I would encourage you to reach out to this team directly to get this matter resolved. Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, and/or medical documentation, etc. The quickest way to reach this specialized team is by calling 1-800-726-7864. Alternatively, you can reach out to our Facebook or Twitter Support teams to set up a call back.
If you don’t wish to call, I would recommend speaking with our Live Chat team.
You can also private message the information to me by clicking on my profile, then clicking Send A Message. Make sure to include the following information, for the specialized team: Full Name: Physical address (including city, state, and zip code): Email Address: Best Contact Number: Alternate Telephone Number: (If Available) Model Code: Serial/IMEI Number:
