Original topic:

Assistant not working on Watch 7

(Topic created: 10-01-2025 09:11 PM)
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userz4uKC3MWnM
Asteroid
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Galaxy Watch
Assistant stopped working on my Watch 7. This is the error message I am getting. My watch is connected to the phone. Everything else works, including phone calls, WhatsApp, maps, etc. I would be grateful for a solution.
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realaud
Honored Contributor
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Galaxy Watch

You did not post the error message.


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userz4uKC3MWnM
Asteroid
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Galaxy Watch
An oversightfLeMlmMlXF.jpg
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for follow up with an image of the error message you are receiving when trying to access Google Assistant on your Galaxy watch 7. Have you tried logging out of your Google account on the wearables app and logging back in?

realaud
Honored Contributor
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Galaxy Watch

Did you go to the connection settings to make sure that, even though you may have wi-fi on, you are actually connected to your network?  Is it an LTE version or BT version of the watch? I sometimes get a message like this when utilizing certain Google apps on the watch.  Usually when I try again, there is no issue. Certain Google apps actually want a wi-fi connection, not a mobile connection (I don't know why), so if your watch is LTE and on the mobile network it won't connect to wi-fi automatically, you have to manually connect it.


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userz4uKC3MWnM
Asteroid
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Galaxy Watch
Thanks guys; I removed and reinstalled the watch, and the issue is now resolved.
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