Why Samsung cloud not backing up like it should?

[usermi80lJMp17]

do i need to actually turn that on then it should work again it seems having auto backup while roaming don't work when its turn on

[officialguy]

On my S24, it rarely backs up. When I go to settings, it says it hasn't backed up in about a month, even though I have every option checked. There's no way to manually back up. It's frustrating.

[realaud]

Unless they changed it in OneUI 7, you can certainly manually backup to the cloud. In settings tap your Samsung account, scroll down to Samsung cloud, tap that and the scroll down to backup data. You will be presented with options of what to back up and at the bottom should be a button to back up now. You also can use Smart Switch to back up to a flash drive with more extensive options for what to back up.

[officialguy]

It still fails. I'm using wifi and i have a good 5g signal strength.

[realaud]

You should send an error report. In the meantime, find a flash drive or connect to a computer and use Smart Switch to back up externally. That way, at least you will have a base backup.

[officialguy]

Well, it says it backed up a couple of weeks ago. There's nothing that I can't get back since that time. I'm not overly worried about it as long as it backs up SOMETIMES. It's just baffling.

[realaud]

Try deleting the cache partition. Also, the phone should be restarted at least once a week for optimization. That could be part of the bottleneck.

[officialguy]

I'll try wiping the cache partition. I haven't done that in a few months.

[officialguy]

This is an S24, BTW.

[realaud]

Have you tried deleting the phone's cache partition?