Side buttons no longer long press

[hmcfly]

Dude, I'm not sure if it's just me, but I'm having this issue. It started a while back, and now when I set my side buttons to long press, like for Bixby or the power menu, it changes on its own. Instead, when I press them, my notifications pop up. I even did a factory reset and restored it without the settings, but it's still happening. Any thoughts?

[SamsungMod · Accepted solution]

Hello, I understand your concerns about your side button on your device changing your customization settings. Have you tried clearing the cache partition on your device? To clear the cache partition power off your device, hold the power and volume down buttons together at the same time, once the Samsung logo appears then release the power button, select clear cache partition, then reboot your device as normal. Now open your settings, tap advanced features, and then tap the side button to adjust your desired settings. The options for Double Press include: Camera, Flashlight, Magnifier, Voice Recorder, Samsung Notes, Samsung capture, Modes and Routines, Apps. The options for Long Press include: Digital assistant, Bixby and power off menu. If the troubleshooting steps do no resolve the issue then we would recommend performing a factory data reset, please be sure to back up your device before performing the reset. 

[hmcfly]

Ive tried the factory reset twice now it does the same thing also it wont let me into clearing the cache i hold the power on and the up volume and nothing appears

[CEParsons]

Clearing cache, as well as power menu, should be side key + volume down rather than volume up. Does that work?

[hmcfly]

Yes that worked thanks

[hmcfly]

Okay, I finally got it to clear the cache. We will see if it works. It would take a while before it didn't, so thanks for the help.

[Robin621k]

Are you using the RegiStar module?

[hmcfly]

Yes

[hmcfly]

Ok I went i switch it there thanks i didn't know you could

[Robin621k]

Glad you were able to get it sorted out!