Original topic:

S25 ultra frozen on loading screen

(Topic created: Monday)
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camb8
Comet
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Galaxy S25

It ruined my phone the loading widget data thing won't leave it stuck there

 
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

I would suggest wiping the cache partition to see if that resolves the issue 

  • To open the boot menu, press and hold the Side key and the volume up button on the side of the Samsung Galaxy S25. Release the Side key once the Samsung Galaxy S25 turns on and maintain the volume up button pressed until the device enters Reboot Mode.
  • Choose Wipe cache partition by pressing the volume down button.
  • Press the Side key.
  • Choose Yes by pressing the volume down button.
  • Press the Side key.
  • The cache and the data have been deleted. Press the Side key.
  • The Samsung Galaxy S25 will automatically reset and reboot.


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camb8
Comet
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Galaxy S25
Yup that **bleep** don't work either I i tried
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

Then the only thing I can think is backup and reset your phone 



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Tom6068
Supernova
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Galaxy S25

What app was used t make that screen setup?

camb8
Comet
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Galaxy S25
What do you mean!?
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GALACTUS27
Cosmic Ray
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Galaxy S25
Reset the phone if that doesn't work go to a phone pair
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GALACTUS27
Cosmic Ray
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Galaxy S25
Did your phone battery run dead when it was updating
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GALACTUS27
Cosmic Ray
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Galaxy S25
It could have caused the update to crash in an a update loop
camb8
Comet
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Galaxy S25
It got resolved by it self it's good now