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Original topic:

S25 ultra bug after update

(Topic created: 09-22-2025 03:37 PM)
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dquiambao
Asteroid
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Galaxy S25
Just updated my phone to UI 8 today and now my screen only respondes to my spen. I've hard restarted my phone and cleared the caches. Anyone have a fix? Thanks

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dquiambao
Asteroid
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Galaxy S25
Update:

Had to have the screen replaced. It was still under warranty so it was free. Weird experience though

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14 Replies
Stefan25
Galaxy
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Galaxy S25
Darn maybe I don't want this update after all anyway.
dquiambao
Asteroid
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Galaxy S25
Yea maybe wait. Phone was fine until it updated
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noitsjustsalty
Cosmic Ray
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Galaxy S25
did you type this like a bird pecking at seeds lol
dquiambao
Asteroid
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Galaxy S25
Lol yes kinda
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meself
Honored Contributor
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Galaxy S25
Submit feedback
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dquiambao
Asteroid
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Galaxy S25
I did
Robin621k
Honored Contributor
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Galaxy S25
Did you happen to replace your screen?

Did you go to am authorized Samsung service center if you did replace your screen?
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dquiambao
Asteroid
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Galaxy S25
Didn't replace the screen. Only had it since august.
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Robin621k
Honored Contributor
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Galaxy S25
Have you tried a wipe cache partition?

Power off your phone, while phone is powered off press the power button and volume up button simultaneously until the phone vibrates and you see the Samsung logo, let go of the buttons and you will now be in the recovery menu, using the power button for Yes volume up and down for scrolling, scroll down to Wipe Cache Partition, press power, scroll to Yes, press power, reboot press power.

If this doesn't fix the problem you will need to go to authorized Samsung service center to have the device evaluated.