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S25 plus screen flickering.

(Topic created: 05-26-2025 10:44 AM)
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MrsKRCombs15
Asteroid
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Galaxy S25
Hello. I haven't had this phone that long as I've updated from the s24 plus. My s25 plus screen started flickering out of the box. Especially with the updates it had. Its been in a case since day one and it's never been dropped. It was flickering so bad that touching the screen made it worse. I did research and saw some suggested going into safe mode and disabling aod. I went into safe mode and couldn't find option to do that, plus I've never even used AOD. So I just cleared the cache for aod. It seemed to work for a little bit but now evey once in awhile it'll just flicker. I also just got a Samsung wireless charger and put it on that then came back and picked it up and it started flickering really bad. Everytime it does I restart the phone but honestly I'm not sure what else I can do since I haven't found the problem. 
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SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello MrsKRCombs15, Welcome and thank you for being part of the Community. We understand the concern with the screen flickering.

Here is a link with some troubleshooting steps (be sure to check all 7 checkpoints): https://www.samsung.com/us/support/troubleshoot/TSG10004671/

You can run the diagnostics in the Members app, under the Support tab. This will test the hardware on the phone. 

If the screen continues flickering, or the diagnostics tests fail, it is recommended to have the phone evaluated by an authorized service center. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

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