Original topic:

S25 Ultra all apps are using the same notification tone and not the default

(Topic created: Monday)
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AshleySavala
Asteroid
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Galaxy S25

I've been an avid Samsung user for many years, and just upgraded from the s24 ultra to the s25 ultra. The s25 is playing the same notification sound for every single app. For example, my WhatsApp, ring doorbell, text messages, Facebook, Gmail, etc all make the same alert sound and there's no way to make the app play their default sounds. I spoke with 2 different Samsung employees on chat and they both told me it was not possible and they have no record of notification issues. So, I proceed to drive to an authorized repair shop and they told me its a Samsung software issue and my best bet is to return the phone until Samsung fixes their issue. 

 
Anyone else having this issue? Any idea when a much needed software update will be released?
 
Do better Samsung!
53 Replies
ValakHulk
Asteroid
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Galaxy S25
But the ones that iv already like and added to the apps won't play. Like the stock ones in the app.
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shayedinger
Constellation
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Galaxy S25

Absolutely having the same issue.  I upgraded from an S23+ and was able to do it on my old phone. I am completely getting the run around....how do we get to samsung software people to fix this??

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realaud
Honored Contributor
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Galaxy S25

You go to the support tab of the members app and put in an error report.

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aluisios
Astronaut
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Galaxy S25

I had the same issue. What worked for me was reseting the notification configs inside the app, WhatsApp in my case. Then I had to reapply the sounds that I want for each category. 

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