S25 Ultra Screen lack of screen response

[Faith7777]

I received my S25 Ultra last night, and I've noticed the screen sensitivity seems a bit inconsistent, even whith the screen sensitivity on, and I'm using a WSKEN glass screen protector. It's a beautiful screen protector; I've always used Whitestone Dome, but they don't offer one for the S25 Ultra. I hope this one holds up to accidental drops. The responsiveness seems less reliable on the sides, particularly the right side, requiring multiple taps at times. Has anyone else encountered this issue?

[Jacob126]

Take off screen protector

[stephscloud]

I'm having some issues with the phones responsiveness. Sometimes I'll have to tap things several times to open. Trying to type in a url and nothing would type for at least 15 seconds, thats a huge lag time. Is anyone else having any similar issues? I feel like a brand new phone shouldn't freeze while scrolling a basic article with limited ads. Having to tap something multiple times to open is kinda crazy. I even tested to make sure it wasn't because the screen or my fingertips were cold.

[meself]

Submit feedback

[meself]

True but issues should be reported

[meself]

Not the way to get help but your issue

[AndrewJSev]

If you're not using a screen protector, it sounds like you just got a dud.

[stephscloud]

I'm not using one yet, but I'm not quite sold on it being a dud just yet either. I'm hoping it's just a simple glitch that can be fixed through an update. That's why I was reaching out to this community. In hopes other people might be having the same issue. If not, I'll definitely reach out and ask for a replacement.

[Robin621k]

Try performing a wipe cache partition!
Too much to type, you find instructions in this forum by using the search at the top right corner

[stephscloud]

Thank you, I'll give it a shot.

[stephscloud]

Hoping these issues are fixed through an update. I'm usually the person pushing out the releases and getting bug alerts. 😁