Original topic:

S Pen that's just a Sylus

(Topic created: Tuesday)
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Majj_F
Asteroid
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Galaxy S25
SAMSUNG why please why did you guys give this awsome phone (S25-Ultra) such a not awsome Spen that does nothing at least the older models connected via Bluetooth andbboom selfie remote ect.... Please We need a update and possibly the option to replace the spen. 
14 Replies
Slate-Rose
Galaxy
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Galaxy S25
It is regrettable that Samsung has chosen to discontinue the S Pen Bluetooth functionality for the S25 Ultra. The removal of this appears to make no sense. As a loyal customer who has purchased every S Ultra device since the S20 Ultra specifically for the S Pen Bluetooth capabilities, this decision is concerning. Should Samsung eliminate the S Pen from future Ultra models, I may consider reverting to earlier iterations, specifically from the S20U to the S24U. We strongly advocate for the reinstatement of the Bluetooth function.
Majj_F
Asteroid
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Galaxy S25
TOTALLY AGREE!!!!
This absolutely made no sense of them to do if anything they should have upgraded it to have MORE functionality not less I mean at this point it feels like they are trying to phase it out BAD DECISION on their part !!!
😒🤨
Slate-Rose
Galaxy
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Galaxy S25
I am curious as to why the Bluetooth function was not removed from earlier models, rather than from the recent high-end model. If Samsung intends to continue omitting the Bluetooth function from future Ultra models, I may need to consider other brands.
Majj_F
Asteroid
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Galaxy S25
I recently felt this way when one of my earbuds suddenly stopped working, and I was still in warranty, and I had insurance on them as well.And they still wanted me to go through leaps.And bounds just for the 1 earbud especially if i have never ever done a warranty exchange or repair request which is impossible because there's no repair centers in NYC you have to drive out of the city i got so mad i started looking at the Google Pixel or even the new apple iphone air 😮
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Robin621k
Honored Contributor
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Galaxy S25
There are plenty of authorized Samsung service centers in NYC. You have Samsung Experience store confused with service centers.

You can use this link to find a service center near you!

https://www.samsung.com/us/support/service/locations/
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Robin621k
Honored Contributor
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Galaxy S25
The closest Samsung Experience store is in Elmhurst Queens. I don't know where in NYC you live, it is the M train to Woodhaven Blvd. I have taken the train there, its about 1 hr from my apartment door to door. I made a day out of it and hit a couple of stores at the mall.
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Majj_F
Asteroid
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Galaxy S25
I'm in the bronx i never had a need to take the M train i never been on that train LOL 😮 its super far and super unnecessary for what my issue at the time was but thank you tho i appreciate it.
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Robin621k
Honored Contributor
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Galaxy S25
That would be pretty far, you would have to take B or D to 42nd and switch.
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Mujibar
Honored Contributor
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Galaxy S25
Bluetooth Low Energy (BLE) features have been removed from the S Pen, starting with the S25 Ultra. They are unlikely to return in future models. See this consolidated thread for more info & discussion. This post may be moved there:

https://us.community.samsung.com/t5/Galaxy-S25/S-Pen-isn-t-controlling-S25-ultra-camera/td-p/3188466...