Original topic:

Phone reducing volume, but in settings it's at the same level?

(Topic created: 11-24-2025 12:21 AM)
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savitarr
Constellation
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Galaxy S25

The phone is reducing the volume, but in the settings it is at the same level. The S25 does this every 24 hours(i got 4 of these cases), and restarting is not a solution because it will happen again. Please provide information on a permanent way to solve this problem.

2 Replies
usernotadev
Supernova
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Galaxy S25
Do you think it might tie into Dolby settings for smart auto/ music and video, or media volume limit in settings might be on ? Are you using headphones or phone speaker when this occurs? You may need to go into Dolby if you're using the equilizer and turn off sound normalization.
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realaud
Honored Contributor
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Galaxy S25

Do you have loudness normalization on in the sound quality and effects setting? Do you have a media volume limit set and turned on (settings/sounds and vibration/volume/dot menu/media volume limit)?  If none of those conditions apply, put in an error report. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692


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