I installed company portal on my new S25 Ultra and signed using my work credentials and then I press Begin to create a Work Profile. It does something for 3-5 seconds and gives me an error "Can't add Work Profile'.
I checked with my company's IT Admin and there are no policy restrictions and they asked me to try on other devices.
I tried it then on my Note 20 Ultra and S24 Ultra and it worked fine. Seems like there is an issue with S25 software compatibility or something.
I called Samsung Care and they blindly shirked off their hands and told me to contact my IT Department ๐ Pretty useless. If there is no solution I might have to return the phone since I can't have a phone without my work email and apps.
It is resolved. I was able to install company profile and enrolled in work profile and everything worked as usual. There was no need for workarounds. I am in US... Thanks
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/
Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/
Samsung service support in nepal is just useless. only the solution they give is to reset the device. I have already reset my device 3 times and Work profile creation is still not working.
Rest in Peace samsung service support-Nepal
Samsung should cancel their authorization/partnership
Samsung service support is so disgusting that only the solution they can propose is to reset the device. I have already reset my device for 3 times and its still not working.
Rest in peace Samsung service support team for Nepal samsung should cancel their partnership with such irresponsible parties.
