New S25 Ultra Unable to setup work profile using company portal

[userS1pDcmBfQl]

I installed company portal on my new S25 Ultra and signed using my work credentials and then I press Begin to create a Work Profile. It does something for 3-5 seconds and gives me an error "Can't add Work Profile'.

I checked with my company's IT Admin and there are no policy restrictions and they asked me to try on other devices.

I tried it then on my Note 20 Ultra and S24 Ultra and it worked fine. Seems like there is an issue with S25 software compatibility or something.

I called Samsung Care and they blindly shirked off their hands and told me to contact my IT Department 😞 Pretty useless. If there is no solution I might have to return the phone since I can't have a phone without my work email and apps.

[Aron1]

Just tried few minutes back, still not working in UK.

[jackvockins]

UK Based and still not working... Haven't sent my S23 Ultra back on trade in yet as I'm still using it for work apps. 

[userQSY12KlvAx]

I tried again, still not working. Located in the UK. S25 Ultra 

[aliqizalbash]

Still not working in UK. S25 Ultra, unlocked, pre order

Update information • One UI version: 7.0 • Android version: 15 :black_circle: Current version: S938BXXU1AYA1/ S938BOXM1AYA1/ S938BXXU1AYA1 • Security patch level: 1 December 2024

[krty]

Finally, its working. In the US.

[Samsung J Leiva]

my is working  now , Device  Police  app  -  Storage   - Clear  Data - and  Clear Cache, 

add your  work  account ,  please  note that I use my  old  device to approved the  access 

I hope this help  

[usernp18VFkBlz]

This worked

[userQSY12KlvAx]

Are you located in the US or UK?

[Members_qxeKd6z]

Unlocked US version finally was able to install through Microsoft Intune this morning.

[AmoSamsung]

I can also confirmed i just tried and still not working in the uk