New S25 Ultra Unable to setup work profile using company portal

[userS1pDcmBfQl]

I installed company portal on my new S25 Ultra and signed using my work credentials and then I press Begin to create a Work Profile. It does something for 3-5 seconds and gives me an error "Can't add Work Profile'.

I checked with my company's IT Admin and there are no policy restrictions and they asked me to try on other devices.

I tried it then on my Note 20 Ultra and S24 Ultra and it worked fine. Seems like there is an issue with S25 software compatibility or something.

I called Samsung Care and they blindly shirked off their hands and told me to contact my IT Department 😞 Pretty useless. If there is no solution I might have to return the phone since I can't have a phone without my work email and apps.

[minecrafter6323]

Yep 

[AmoSamsung]

I'm in the UK as well and no luck can anyone who has successfully on boarded confirm they are from the UK please 

[AncientJames]

There was no update for me either, but it's working for me now as well. Using an unlocked Galaxy S25 Ultra on Xfinity mobile with a physical SIM card. So I think it's just finally rolling out. Hopefully everyone can get their work done by tomorrow.

[kashateja]

which country you from ?

[AncientJames]

United States.

[cvvijay]

It worked for me since afternoon. I did not change anything. I am using IVANTI for work profile

[rsvatsavai]

Same here. I tried enrolling after looking at these last few posts and it worked!! I didn't have to do anything special. 

[kashateja]

you from UK ?

[rsvatsavai]

No, I live in the US

[AmoSamsung]

It looks as though it's been initially rolled out in the states and will make its way to the servers in the UK soon hopefully, if the process works like this of course, anyway positive news just a little longer to wait now