New S25 Ultra Unable to setup work profile using company portal

[userS1pDcmBfQl]

I installed company portal on my new S25 Ultra and signed using my work credentials and then I press Begin to create a Work Profile. It does something for 3-5 seconds and gives me an error "Can't add Work Profile'.

I checked with my company's IT Admin and there are no policy restrictions and they asked me to try on other devices.

I tried it then on my Note 20 Ultra and S24 Ultra and it worked fine. Seems like there is an issue with S25 software compatibility or something.

I called Samsung Care and they blindly shirked off their hands and told me to contact my IT Department 😞 Pretty useless. If there is no solution I might have to return the phone since I can't have a phone without my work email and apps.

[userQSY12KlvAx]

The issue appears to be either Microsoft or Samsung, there is another thread with many users with the same issue with the S25 not be able to set up a work profile using MS Intune. 

https://us.community.samsung.com/t5/Galaxy-S25/New-S25-Ultra-Unable-to-setup-work-profile-using-comp...

[userRbRBNYldjO]

I can confirm that I was finally successful adding my work profile just now.  They must have fixed the bug.

[Amo2]

Did you get an update beforehand, I am still getting can't add work profile

[kashateja]

I still cannot add. what are the steps you followed ?

[avolatte]

Oh my wordddd. It's worked! I'm in! Success!

I literally changed nothing. And it worked. They must have made a change in the background somewhere!

Phewwww. Go team!

[Amo2]

Did you get an update, I am still getting can't add work profile

[avolatte]

No app or software update for me. I changed literally nothing and it worked.

[kashateja]

no luck. same issue S25 Ultra unlocked bought in UK

[minecrafter6323]

Same for me in the Uk 

[kashateja]

you from UK ???