New S25 Ultra Unable to setup work profile using company portal

[userS1pDcmBfQl]

I installed company portal on my new S25 Ultra and signed using my work credentials and then I press Begin to create a Work Profile. It does something for 3-5 seconds and gives me an error "Can't add Work Profile'.

I checked with my company's IT Admin and there are no policy restrictions and they asked me to try on other devices.

I tried it then on my Note 20 Ultra and S24 Ultra and it worked fine. Seems like there is an issue with S25 software compatibility or something.

I called Samsung Care and they blindly shirked off their hands and told me to contact my IT Department 😞 Pretty useless. If there is no solution I might have to return the phone since I can't have a phone without my work email and apps.

[userHR7CvD1jtJ]

[galaxyuser07]

same problem with my s25 ultra

[userD5Leo8AYNz]

This has also made it over to reddit. Hopefully Microsoft/Samsung fix this quick...

https://www.reddit.com/r/samsunggalaxy/comments/1ie65rv/microsoft_intune_company_portal_not_creating...

[Arhant_jain]

same problem with my s25 ultra, just got it today

[THE GEEK 19]

Same with my s25 ultra, my company uses g suite, I'm able to create the profile on my s24 ultra without issue, it's only my s25 that doesn't want to play nice

[userqhTXjazWl4]

Same issue with s25 Ultra.  May be a deal breaker since I also need it for MFA.

[CreatedNickName]

This needs to be addressed and soon if I'm keeping this new phone. So far, S25 seems like a downgrade in many aspects

[Gobsheen]

Many?

[userS1pDcmBfQl]

I agree this needs to be fixed ASAP. I also feel S25 Ultra is smaller/harder to read compared to my S24 Ultra but specs say otherwise. Maybe I need to get used to it.

[scojo84]

I'm also having the same issue using Microsoft company portal to install a work profile.