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ā01-30-2025
03:48 PM
(Last edited
a month ago
by
SamsungJoJo
) in
I installed company portal on my new S25 Ultra and signed using my work credentials and then I press Begin to create a Work Profile. It does something for 3-5 seconds and gives me an error "Can't add Work Profile'.
I checked with my company's IT Admin and there are no policy restrictions and they asked me to try on other devices.
I tried it then on my Note 20 Ultra and S24 Ultra and it worked fine. Seems like there is an issue with S25 software compatibility or something.
I called Samsung Care and they blindly shirked off their hands and told me to contact my IT Department š Pretty useless. If there is no solution I might have to return the phone since I can't have a phone without my work email and apps.
Solved! Go to Solution.
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a month ago in
Galaxy S25Same. I cannot access anything for work on my personal phone without a company portal. We use Workspace One Intelligent hub and I am having the same problem with this phone.
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ā01-30-2025 09:26 PM in
Galaxy S25I'm the administrator for my organization. Intune admin center isn't showing a failed enrollment. The issue seems to be in the step of creating the work profile.
MFA works as normal when I try to sign in with my regular account. But it fails when creating the work profile.
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ā01-30-2025 09:27 PM in
Galaxy S25
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ā01-30-2025 10:23 PM in
Galaxy S25- Mark as New
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ā01-30-2025 10:25 PM (Last edited ā01-30-2025 10:25 PM ) in
Galaxy S25https://www.reddit.com/r/samsunggalaxy/comments/1ie65rv/microsoft_intune_company_portal_not_creating...
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ā01-31-2025 04:27 AM in
Galaxy S25- Mark as New
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ā01-31-2025 05:36 AM in
Galaxy S25- Mark as New
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ā01-31-2025 05:57 AM in
Galaxy S25Same issue with s25 Ultra. May be a deal breaker since I also need it for MFA.
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ā01-31-2025 06:16 AM in
Galaxy S25- Mark as New
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ā02-03-2025 02:10 AM in
Galaxy S25Many?

