Original topic:

New S25 Ultra - Notifications not working

(Topic created: Monday)
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Squeaky369
Cosmic Ray
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Galaxy S25

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 
 
Zero.
 
I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 
 
Things I've checked:
 
  • Do Not Disturb is TURNED OFF.
  • No Modes or Routines are running (there aren't any setup).
  • Sound is on.
  • Vibrate is on.
  • No icons or app badges show up on the top.
  • The apps that I am testing with I have confirmed that notifications are turned on.
  • All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
  • This happens if the phone is sleeping or awake.
  • My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
  • If I open the offending app, I can see the unread messages.
Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.
 
Thanks.
135 Replies
userYCXuEZP3r6
Asteroid
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Galaxy S25
Hi, I am receiving many notifications except from 2 apps: irobot and Alexa. I am signed into both, and I have notifications turned on in app and in settings for these 2 apps. I used SmartSwitch successfully from my S24+. These apps notified me as expected. What gives?
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Robin621k
Honored Contributor
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Galaxy S25
You would probably need to wait for an update to the app, since all others are working properly.
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userYCXuEZP3r6
Asteroid
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Galaxy S25
Those apps are up to date. So, who knows
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stephscloud
Asteroid
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Galaxy S25
I noticed it took about 36 hrs before my Alexa notifications started.
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Yogesh253
Asteroid
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Galaxy S25
I recently changed my phone from S23 Ultra to S25 Ultra. Now I amreceiving gmail notifications on S23 Ultra but not on S25 Ultra. In app settings battery usage is set to unrestricted, notification setting in gmail app is active.
Anyone knows what might be the issue?
Mmarco93
Constellation
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Galaxy S25

I follow. Same problem for me.... 

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JesterPizzle
Comet
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Galaxy S25
I did the same upgrade and I'm having the same exact issue!! Outlook is working but not Gmail. Super frustrating!!! šŸ˜”
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Koolcatcher
Constellation
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Galaxy S25
Im having the same issue
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userMZkIhMTx6l
Constellation
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Galaxy S25
I am having the same problem but it's for more apps than just Gmail.
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BONES1354
Constellation
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Galaxy S25

Mine was the same and I just updated the email app in play store and restarted phone now they work

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