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Wednesday
(Last edited
Thursday
by
SamsungJoJo
) in
Stop working after the January update. My unlock s25 ultra. Network locked on me. Factory reset can't fix it. Imei is clean, not black listed. How long will have to wait for a update to fix the problem.
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Wednesday in
Galaxy S25Can you be a little more explicit in what is happening? What, exactly, do you expect to be fixed? Are you able to get into your phone, but your calling does not work? Did you switch carriers? Is your phone a carrier phone that you had unlocked, or was it purchased as a factory unlocked device? If it's carrier branded, and you changed providers, the phone was likely not unlocked or not completely unlocked. This would prevent you from moving to another carrier. If your carrier unlocked it while you were still on their network, but you received the phone as part of a promotional deal and you moved to another carrier after it was unlocked, but before the term of the promotion was up, they will relock the phone until you pay the balance of the phone. For example, if you got a free phone with 24 monthly bill credits, you must stay with the carrier for 24 months, after which you are free to switch to another carrier. At least one will unlock your phone after 90 days, though. But you will have to pay the remaining balance of the phone if you switch.
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Wednesday in
Galaxy S25- Mark as New
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Thursday in
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Thursday (Last edited Thursday ) in
Galaxy S25You still have not stated what, exactly, your issue is. I guess you just want to complain, not get help. You wrote something above, but it's not exactly coherent.
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Thursday in
Galaxy S25- Mark as New
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Friday in
Galaxy S252. Can you authenticate and get to the main/home screen ?
3. Can you make a phone call?
4. Can you turn on wifi and launch an app?
etc.
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yesterday in
Galaxy S25This happened to me today on my Samsung S24+. After the January update the network locked and I cannot use the phone to call or to text. Darn Samsung tells me to call T-Mobile and T-Mobile tells me to call Samsung. In the meantime I cannot use the phone.
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10 hours ago in
Galaxy S25Have you reset your mobile network? Settings/general management/reset/reset mobile network settings. Have you cleared the cache partition?