I'd like to know how multi control automatically toggles on when the wi-fi is turned on. I believe it's a script the hackers created to get into my phone to automatically turn on when I toggle multi control off and reset my wifi and Bluetooth settings.
Ultimately the goal is to see the passwords im using to type into my apps. I know this.since my app data and credentials magically disappear.
If you believe you were hacked, reset your phone and set it up from scratch. Reset your router and change the administrative login, network ID and password. Go to so uncompromised device and change all your account passwords and get a new SIM from your carrier.
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I agree with broski2. This so called community Samsung app will not let me respond to him/her. I tried all you said, but does not work for me. The hackers here use a Google based web crawler (json) to target their victims.
Open your settings/connections/Wi-Fi and the click the three vertical dots at the top right. Then click on advanced settings, then Wi-Fi on/off history and see wat apps are doing that. If you have any apps you actually use that are legit you installed for for use, remove them. If something is off, downlaod anti-virus/anti-malware programs and run them to find the possible offender and use that for reference. I would do what @realaud suggested. I would also add that you change your passwords on any website you use for banking/finances/government as well, using a PC.
You also need to change the passwords on an unaffected device for all accounts.
If these steps are not helpful, it is recommended to have the phone evaluated by an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location
