Issues with pairing my Earbuds

[Honeybrown63]

I am suddenly having issues with pairing my earbuds, any ideas as to why?

[CEParsons]

You will need to provide more specific information so that users in this forum can provide advice tailored to your specific devices.

Some general steps you can take:

☆ Visit the support tab in this app and run diagnostics. This should help rule out any hardware issues.

☆Follow the best practices outlined in this post:
https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...

☆ if your Bluetooth device has a dedicated app, make sure both that app and the earbuds are up to date.

[Honeybrown63]

They connected but I cannot hear anything. I have checked my volume; its fine. I have disconnected my Bluetooth in settings and reconnected. Earbuds are charged up. Thx

[CEParsons]

Please use the reply button so users you interact with can be notified when you comment.

Have you tried another Bluetooth device? Is it possible that the issue is with the earbuds themselves?

[Honeybrown63]

I figured it out now working properly. Thx 😊

[realaud]

Pairing with your phone, or with each other?