Original topic:

The SmartThings and Search apps no longer locate the Smarttags 2

(Topic created: 09-20-2025 06:22 PM)
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Robin16
Cosmic Ray
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Galaxy S25
 
image
 
 

 Someone has noticed that the Smartthings app and the Search app no longer locate the Smarttags 2 as they should, no longer says how much distance it is or the address and it does not work to search with the camera. 

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

The camera feature hasn't worked in years and my tags can still be found no issues here1758419459835.jpg



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Robin16
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Galaxy S25
It doesn't work like that anymore, it got like it used to.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

what mine works normal no diff. between 7.0 and 8.0 no issues with mine 



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Robin16
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Galaxy S25
Ready, I reset them and it was fixed 1758421668335.jpg
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GaryB82
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Galaxy S25

Yeah i knew it had to be a glitch with yours since they were still working like normal for me and my parents tags. 



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Robin16
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Galaxy S25
What I have not been able to solve is that when I price the button twice, I do not find the phone and if I change it so that the tablet does find me if it rings.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25
So when you press the button only your tablet rings. I have mine setup to ring my phone1758422831238.jpg1758422831254.jpg


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Robin16
Cosmic Ray
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Galaxy S25
Which means that if I put it on to ring the phone, it doesn't.
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Robin16
Cosmic Ray
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Galaxy S25
Pero si lo pongo para que suene la tablet si funciona pero creo que necesitaría reestablecer el teléfono para solucionar eso
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