Original topic:

Cannot enable Wi-Fi calling

(Topic created: Tuesday)
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--AT
Asteroid
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Galaxy S25

To have the newest phone on the market to come not fully functional is disturbing first my wifi calling will not enable.2nd I'm running the latest software one UI 7 and have the good lock app with homeup ,but no DIY insight. Anyone else with similar issues? 

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9 Replies
Robin621k
Honored Contributor
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Galaxy S25
There is an update for the Home Up today.

Wifi calling is a carrier issue, contact them
kmb1
Galaxy
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Galaxy S25
I've had wifi calling problems with every new phone I've had, and they all turned out to be the carrier's problem. I know it's not something anyone wants to do, but contact your carrier's customer service and see if they can help you.
--AT
Asteroid
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Galaxy S25
Thank you!
kmb1
Galaxy
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Galaxy S25
I believe you should thank Robin621k also, I posted my reply 1 minute after hers (I hope 'her' is right šŸ™, and didn't read it before I did lol!
--AT
Asteroid
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Galaxy S25
I tried and it gave me an error when replying
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kmb1
Galaxy
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Galaxy S25
Oh well, I guess we both tried, then! Good luck with customer service, and if you don't get a satisfactory solution with the first person you get, keep on calling back until you get a different person - this from many years of my own experience. Hope your day goes well.
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--AT
Asteroid
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Galaxy S25
Thank you! Bless you!
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kmb1
Galaxy
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Galaxy S25
Yes, bless you, also šŸ™!
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chrismmm
Cosmic Ray
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Galaxy S25
If you are on cricket wireless, you wouldn't be able to turn on wifi calling unless you had a plan that includes wifi calling. It's different on all other internet provider though, you should check their website to see