Hi, I have just received my Galaxy S25 Ultra and am attempting to use my physical SIM I've had for a while alongside my digital one so I can use the dual SIM features. However, my physical SIM continues to display as "Emergency calls only" and will not connect while my digital SIM works fine.
I have attempted to clear the cache/data from the toolkit, force stopped it, tried manually connecting it to my network (just displays "Unable to connect. Try later"), reset my network settings, restarted my phone, tried reinserting it again and again, and still it does not work.
Did I perhaps disable the physical SIM by accident when I made the digital SIM? I'm starting to wonder because right now I am running out of options.
You might need to check with your provider to see if the physical SIM is active. Several years ago, the SIM cards expired after 24hrs of being removed from a phone and had to be replaced.
