Bought three S25 phones — all have same camera issues -- PLEASE HELP [+PHOTOS]

[Members_ZQqmrin]

Good Morning,

I bought a new Samsung S25. I tried to take some photos at night but I noticed some strange light reflection on the camera lens that shows up in the photo.

I don’t know what it is called; Camera glare? flare? ghosting? ... 

I noticed that this strange light reflection doesn’t show up when I switch to the Ultra-Wide camera or the Telephoto camera... which makes me think that this is a hardware problem in the main camera itself(the main Wide lens camera - which switches between 12MP and 50MP). It looks like that lens is broken or something because the light reflection ONLY shows up when I switch to that main Wide camera.

The phone is brand new, I didn’t drop it and I’m not using any case or lens protector.

Please see the attached photos ... Can you see the light reflection on the bottom left? I was standing beside a street light pole ... the light from the light pole caused the white reflection/glare you see in the photo.

I tried restarting the device, changing the aperture, cleaning the lens.... etc. Nothing helped ... the only thing that helped is when I switch to the Ultra-Wide camera or the Telephoto camera --> the white reflection will disappear... which again makes me think it is a hardware problem in the main Wide lens itself.

• You can reproduce it by yourself:

  • Try standing under any source of direct light -- like under your kitchen light or under any ceiling light in your house - or beside any street light pole ......... It will show the same reflection as in the attached photos.

I thought that my phone is the only S25 that had that problem, so I bought another one and it had the same camera issue. I bought a third one from a different supplier, the third phone also has the same camera issues.

I posted on Reddit to ask about it, no one knows how to fix it.

Here are my Reddit posts:
>> https://www.reddit.com/r/samsunggalaxy/comments/1mfupet/bought_my_3rd_s25_phone_same_camera_issues_a... 

>> https://www.reddit.com/r/S25Photography/comments/1mfumfo/bought_my_3rd_s25_phone_same_camera_issues_... 

(you can see my old Reddit posts links in the above two Reddit links)
(also you can see all PHOTOS in the above two links)

Recently, another Reddit user reported the same camera issue with his S25+ phone (mine is S25), so it looks like the problem is in both S25 and S25+ models. Here is his post:
>>  https://www.reddit.com/r/S25Photography/comments/1mh3ej5/standing_under_a_light_is_this_amount_of_le... 

I really think this is a flow in the design of the S25 camera
Please let me know how to fix this
Thanks.

[Members_ZQqmrin]

Hi @maird , @RlabsLLC  , @Philscbx 

I tried every possible option in the Expert Raw mode and the PRO mode, but the reflection is still there. I also changed EV value and tried the ND filter, still the same problem.

It’s not the humidity: I tested this indoors and gave me the same reflection

I didn’t have this problem with all my previous phones I had.... I tested the same shot using my other phones and they don’t show the reflection at all. I never had to use Expert Raw mode or PRO mode or anything in my previous phones, I was just using the main default camera without changing any configurations.

Also someone else reported seeing the same issue in his S25+ (mine is S25 base model), this is his post: https://www.reddit.com/r/S25Photography/comments/1mh3ej5/standing_under_a_light_is_this_amount_of_le...

By the way this phone doesn’t have a 200MP camera as one of the replies said, it has a 50MP main camera(it is the S25 base model, but the problem also exists in the S25+ model as the Reddit post shows).

I’m pretty sure it is a hardware issue...there is a problem in the main lens itself... the light is reflected from the trim around the main lens... I don’t see this reflection when I switch to UltraWide or Telephoto

Can you please test it yourself: Try standing under any source of direct light -- like under your kitchen light or under any ceiling light in your house - or beside any street light pole ......... It will show the same reflection as in the attached photos.

Thanks