Original topic:

Bixby stopped working

(Topic created: 09-23-2025 10:28 AM)
2829 Views
CandyM
Constellation
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Galaxy S25

All of a sudden Bixby stopped working; it'll show up for a second and then immediately shut down. This is before and after the latest update today.

27 Replies
Mogay
Comet
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Galaxy S25

i can use Bixby just fine, both on my phone or my watch

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@Aceofcards No problems with Bixby here. Do you have specific issues? 

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Aceofcards
Asteroid
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Galaxy S25
Yes, each time I say "hey bixby" it appears for a second then leaves before I can say a prompt
User87531
Asteroid
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Galaxy S25

I am finding that it is no longer functional with reminders. I will ask it to remind me XYZ (as I have done hundreds of times before) and it will say "Here is what I found" without setting any reminder... this is very disappointing. Bixby reminders (especially location reminders) is why I chose samsung.

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KBurn343
Asteroid
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Galaxy S25
I started having trouble about the date of your original message. Have cleared app cache, device cache, deactivated and reactivated Bixby, nothing helped. Guess he's toast, because Samsung's customer service is AWOL.
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userXs6t0XISJu
Constellation
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Galaxy S25
To get "Hey Bixby" back you can downgrade the Samsung on-device resource (com.samsung.android.bixby.ondevice.enus) to 2.3.03.2-230302303 or disable offline processing
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Joar
Constellation
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Galaxy S25

Same problem. Tried all the fixes in this treawd. Works after first try then becomes irresponsiv again (close rigth awy after hey bixby or stays open but doest respond

BiTKiLLER
Galaxy
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Galaxy S25
Disable offline processing it will fix the issue
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