Original topic:

Bixby stopped working

(Topic created: 09-23-2025 10:28 AM)
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CandyM
Constellation
Options
Galaxy S25

All of a sudden Bixby stopped working; it'll show up for a second and then immediately shut down. This is before and after the latest update today.

Atrip123
Constellation
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Galaxy S25
Every time I try using the 'hey bixby' feature, it'll open for a split second and immediately close again, ive tried deleting the app data, ive restarted my phone multiple times, im on gig speed internet which is 5hz, nothing I try seems to work, which is annoying seeing how I just spent over a thousand dollars on this phone and can't even use one of the features I was most excited about 
SKEIN1
Cosmic Ray
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Galaxy S25
Yeap, that's exactly what my Samsung S24 Ultra does, there's no fix apparently
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M33P
Asteroid
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Galaxy S25
Happens for me as well. All I did was change the wake up phrase from "hey bixby" to just "bixby". That seemed to fix it for me.
MissBehave
Asteroid
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Galaxy S25

Brilliant!!!  Worked for me on my S25.  Many thankx for sharing! ๐Ÿ˜Š๐Ÿ‘
PS. Make a YT short and become a millionaire. 

Ksteve91
Constellation
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Galaxy S25

I did exactly this and nothing else, and it worked. No deleting caches or messing around with settings. So I got curious and then switched it back to the "Hi Bixby" setting and realised it would ONLY work if I said "HI Bixby" and not "HEY Bixby" ๐Ÿ™„ dumb

RineJet
Cosmic Ray
Options
Galaxy S25
For me, first => Ensure all permissions are granted
Bixby needs microphone access, storage, etc. If a permission was revoked, it could cause instability.

And => Go to Settings โ†’ Apps โ†’ Bixby Voice (and other Bixby-related apps) โ†’ Permissions โ†’ make sure mic, etc. are allowed.
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MissBehave
Asteroid
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Galaxy S25

Interesting. You have a 'Bixby Voice' option on your S25? After the ONE UI8 upgrade all I have is Bixby and Bixby Vision. 

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Aceofcards
Asteroid
Options
Galaxy S25
Has anybody else had problems with their Bixby AI assistant or is it only me?
Diaboyos
Honored Contributor
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Galaxy S25
People have had problems with Bixby forever. It still barely works for me.
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Mogay
Comet
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Galaxy S25

i can use Bixby just fine, both on my phone or my watch

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