Original topic:

WhatsApp missed call notifications stopped showing when screen is off

(Topic created: Wednesday)
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_MC_
Asteroid
Options
Galaxy S24

Somehow my S24 ultra stopped showing WhatsApp missed call notifications when the screen is off. I will only see that I have a missed call if I go to the chat or call log within WhatsApp.

Have tried all settings, nothing works. Uninstalled and reinstalled, still not working. And this was working fine, just stopped working without me changing any settings.

 

Anyone else have this issue?

15 Replies
Bibo90
Constellation
Options
Galaxy S24

Ok so I found a solution

You know when you receive a whatsapp call, the whole screen shows it

You have to deny full screen access to whatsapp then you'll get your missed call notifications 

Settings

Apps

Three dots

Special access

Full screen access

Look for whatsapp

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_MC_
Asteroid
Options
Galaxy S24

Thanks for this.

I tried but the issue now is I don't get the alert for incoming calls, so I miss all my calls. How do you get around this?

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Bibo90
Constellation
Options
Galaxy S24

That's interesting cause I still get my incoming call alerts just not the full screen.

It's a little banner on top of the screen when it rings 

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adityapruthi01
Cosmic Ray
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Galaxy S24

Not only this,

Lets say there's an x person, if he send me 5 messages, and I am sleeping, he also calls one time while i am sleeping. Now that missed call notification basically kills all the meesages from that person altogether. So after the missed call, not I dont have the missed call notification and the normal message notifications of that person. Just so annoying.

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iVannity
Constellation
Options
Galaxy S24

Anyone get a solution to this? I have a s24 ultra and it was working prior to the last update. As OP only can see the call when the screen is on.

 

When the screen is off I don't see the incoming call or receive a missed notification from WhatsApp about a call. I have to check the notification on the call tab within WhatsApp to see any missed calls which has the small number displaying a missed call.

 

DND is off. Uninstalled the app and reinstalled, cleared cache, WhatsApp has full permissions, issue is only impacting WhatsApp. I seem to think it happened after I moved to the latest update. Don't want to restore the phone for one app issue regarding partial issue, others seem to have the issue as well. Nothing else has worked in the thread when testing. 

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_MC_
Asteroid
Options
Galaxy S24

I still have the issue. Have not reset my phone as someone here mentioned they did and it did not work. 

There is another post that suggested a solution that for me unfortunately did not work. Seems like a bug that is not being addressed...

Maybe best if everyone facing this reports it to Samsung.

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