Original topic:

Voicemail app disappeared after June 25 update,

(Topic created: 06-26-2025 07:14 AM)
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Elee00
Asteroid
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Galaxy S24

After the update on June 3rd, 2025, I cannot access my voicemail app anymore.  I've searched for fixes, tried clearing the cache, deleting mobile data, restarting the phone, resetting mobile network settings, and searching for and updating the software all to no avail.  It is also not hidden on the home screen either. In APPS, visual voicemail will show up, but when I search for an app, nothing populates.  It doesn't even show up as an option to "hide" or un-hide from the home screen.  I'm completely flummoxed and could use some help.  Everything I've scoured from the interwebs and this forum and nothing has worked so far.  The phone has T-mobile and they have a visual voicemail app.  Is this Samsung's way of forcing me to use that?  Thank you!

4 Replies
Robin621k
Honored Contributor
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Galaxy S24
It could be on Tmobile that removed it. You can look on APKMIRROR and try to side load the app.
pablo68
Constellation
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Galaxy S24
I have at&t and have the same exact problem..and my voicemail wants a password (I've never even setup a vm password)..my provider says it's definitely a Samsung programming issue..I'm very frustrated and confused please.
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Elee00
Asteroid
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Galaxy S24

Yeah I cannot figure out any solution! I wonder if it's a programming issue too! I'm sorry that happed to you too 😞

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Sandy19
Constellation
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Galaxy S24

I am having the same problem with my S24.  We had Voxist which stopped working properly.  We uninstalled it; reinstalling was unsuccessful as was installing any other voicemail app. 

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