Usb port connection issues

[OliverM33]

Brand new s24+, and the usb connection is terrible. Constantly disconnects from android auto in multiple cars with multiple brand new Anker cables. The cable just seems to not firmly plug in. I tried without the case, didn't help. 

[Samsung_Moderator · Accepted solution]

Hello, Welcome and thank you for being part of the Community. We understand the concern with the USB-C port not functioning as expected.

Here is a link with some steps that may help: https://www.samsung.com/us/support/troubleshooting/TSG01212959/

If these steps are unsuccessful, it is recommended to have the phone evaluated by an authorized service center. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html