Unable to get software updates on international unlocked S24 ultra

[madness497]

Hey guys,I just got what I believe is an international unlocked s24 ultra and I'm unable to get any software updates. Is there a way around this?

[kevinggg]

which software version are you in right now？

[madness497]

It's stuck on the January security patch

[LongHiker]

@madness497 Unfortunately you have landed in the user to user discussion area for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/ 

[madness497]

I'm aware of this @LongHiker I'm in the us

[LongHiker]

I don't think any US carrier will upload firmware for international devices to their update servers.

[usermzeJaY3BsM]

Who is your carrier?  have you asked them?

[Robin621k]

I suggest you return it!

[axelw221]

Onother person if you root you phone is the same ting to unlock you canot update

[KiwiBird97]

Software updates may not work correctly on out-of-market devices, you know. For example, a Canadian S24 Ultra does not receive US market software updates, even though the language support is similar. See this screenshot for more info.