Original topic:

The new 3-in-1 wireless charger only charges S25 series?

(Topic created: 04-06-2025 09:12 AM)
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pipopipz
Cosmic Ray
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Galaxy S24
Just got the new rad looking wireless charger. Sadly it doesn't charge my S24 Ultra. It shows it's charging for a few seconds but then stops. Both the buds charger and the watch charger works. The only product review so far for it also says the same. 

Can anyone confirm if this charger doesn't like pre-S25 series phones? Thanks!

P.S. - turning off fast wireless charging makes it charge the S24 Ultra. So must be something connected with the fast wireless charging protocol.

image


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16 Replies
Robin621k
Honored Contributor
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Galaxy S24
I saw a review of this stand on YouTube, the guy said it went from 0-100 in 1hr 41 minutes. It could be your case.
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Galaxy S24
What is the brand?
Iyad Jabbour
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Goofus1
Constellation
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Galaxy S24

Tried it few weeks Its so bad tried it with 3 different cases. issues sometimes not charging then it does then after few seconds. It goes off again. Tried it with a replacement but still issues mine is going back. Maybe that is why it got delayed first thinking it would work or not.

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Nerminater
Constellation
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Galaxy S24

Your phone does not support 45w charging. Your charger only supports 15w input as it says in your picture. Maximum wired is 25w and wireless is 15w on your phone. Hence why it works properly on your old chargers. 

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Samplay
Halo
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Galaxy S24
Hello

So my s24 ultra starts to charge and stops when using the new 3 in 1 charger. But when I turn off fast wireless charging it works but very slow. Any help. 
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Samplay
Halo
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Galaxy S24
So I have the samsung duo they released last year and it works perfectly fine. So it's confusing
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TNTRMSKD
Asteroid
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Galaxy S24

I wish I had seen this thread, and others like it before I bought this **bleep**. Have the exact same issue on Flip 5, turning off fast charging works but with fast charging on, the phone stops charging in like 3-5 seconds. For anyone who still thinks it's a phone case issue, just hold the naked phone to the charger and see what happens. That completely takes away the phone case variable.

How ridiculous that this has been a known issue since April and Samsung continues to sell this garbage, at that price no less. They also make it a pain to return. I had to hop on chat and wait 15 mins for an agent. Then I had to force them to give me a return label. The lady wanted to transfer me to tech support (I already linked her to this thread and others IN THEIR OWN COMMUNITY FORUM) and when I refused she offered me $9 credit if I kept it...LOL. It wasn't that long ago you could just go into your order page and process a return on your own. It's like they know their current practices are leading to increasingly dissatisfied customers so they purposely make the whole return process more annoying. Seriously considering migrating over to Google's ecosystem. Samsung on a whole has gone downhill over the years.

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