Original topic:

The camera isn't working

(Topic created: a week ago)
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Robby07
Asteroid
Options
Galaxy S24

image

It hasn't been working since the latest update, on Jan 23rd.
5 Replies
Pianodude58
Honored Contributor
Options
Galaxy S24
Try this:
Long-press Camera
Click on the (i) icon
Click Storage
Click Clear data
Robby07
Asteroid
Options
Galaxy S24
Tried that, clear data as well, and even force stop, and its not only the camera app, none of these are working:
Social media cameras.
Selfie camera
Extract text camera
And so on, its the camera in general, I took the diagnostic in the members app and it says that the camera is not working 😭😭😭
Pianodude58
Honored Contributor
Options
Galaxy S24
Unfortunately that sounds like a hardware issue and will require repair from an authorized service center.
Robby07
Asteroid
Options
Galaxy S24
Thanks!!!
Pianodude58
Honored Contributor
Options
Galaxy S24
You are welcome. Wish you well.