JUMP TO SOLUTION Solved

Original topic:

Text messages read receipts S24 Ultra

(Topic created: 07-16-2024 06:16 AM)
3096 Views
userBo4pTWO2d2
Asteroid
Options
Galaxy S24

Hello

I have Samsung 24 ultra, it doesn't show when messages are read? Samsung said it's my provider. Does anyone else have this problem? 

1 Solution


Accepted Solutions
Solution
realaud
Honored Contributor
Options
Galaxy S24

It's a multi-faceted issue.  The receiver has to have the ability to send read receipts and to have that feature enabled (some people don't want you to know they read your text), and the carrier also has to support that feature.  If any of those conditions are not met, then you will not get read receipts.

View solution in context

6 Replies
Solution
realaud
Honored Contributor
Options
Galaxy S24

It's a multi-faceted issue.  The receiver has to have the ability to send read receipts and to have that feature enabled (some people don't want you to know they read your text), and the carrier also has to support that feature.  If any of those conditions are not met, then you will not get read receipts.

userBo4pTWO2d2
Asteroid
Options
Galaxy S24
Thank you
0 Likes
miranduuuuuh_
Cosmic Ray
Options
Galaxy S24
Do you know if carriers determine if RCS chats in Samsung messages show up as blue instead of the green bubbles?
I can see the delivered/read receipts so I know that aspect is working.
0 Likes
realaud
Honored Contributor
Options
Galaxy S24
I don't know how rcs works in Samsung messages, but I doubt the carriers have control over the colors.
0 Likes
userBo4pTWO2d2
Asteroid
Options
Galaxy S24
On my Samsung 23 it worked. Now it doesn't on my Samsung ultra 24
0 Likes
userBo4pTWO2d2
Asteroid
Options
Galaxy S24
Mine doesn't work as well. Ot worked on the samsung 23
0 Likes