TERRIBLE RECEPTION with the S24 on AT&T!!!

[Members_hlxBEnv]

Okay, before I throw this phone in the trash and get an Apple- I need to know I'm not doing something wrong. I had an A54, and would be riding in the car with my family, everybody's using their devices and talking, browsing, etc. and my phone was basically a paper weight. Hardly ever any data, and had to park in a shopping center to keep a cell signal. 

So I switched to an S24, after nearly a year of frustration. I'm having the exact same problem. In places where EVERYBODY has reception, my phone doesn't. But here's the kicker- it ALWAYS tells me I have 4 or 5 bars. But people constantly tell me I'm cutting out, there's loud interference and feedback, etc. The same stuff as my A54. WHAT IS WRONG WITH THESE PHONES?? I'm paying for a service, I just want it to work!!!!!

[LongHiker]

@Members_hlxBEnv Sorry that you are having this issue. We haven't seen it with our S24 Ultra and AT&T. Have you gotten a new SIM card from AT&T? or are you still using the same SIM card from the A54 that you were having problems with? 

[JS0850]

Or it could be the phone is defective. It may not be the case but it's good to rule it out.

[3Fees]

This may help. Give them a try.

https://thinborne.com/blogs/tips-how-tos-android-and-apple/12-easy-fixes-for-samsung-s24-losing-sign...

Samsung support:
https://www.samsung.com/us/support/troubleshooting/TSG01212956/#:~:text=Check%20your%20mobile%20netw....

https://www.samsung.com/us/support/troubleshooting/TSG01001598/

Cheers
3Fees

[xXBrosarioXx]

Question, are these people that have the reception on AT&T as well or no? Are you using a physical sim or esim?

[LongHiker]

@xXBrosarioXx No problems with S24 Ultra on AT&T with a physical SIM. 

[xXBrosarioXx]

That wasn't my question, I have an s24 ultra with at&t

[LongHiker]

It seemed pretty clear above. What is your question then?

[xXBrosarioXx]

My question was towards the person regarding an issue with their s24 AT&T service

[Avenger12PR]

I would get TMobile. Just ditch AT&T.