Original topic:

Failed January Update

(Topic created: yesterday)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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285 Replies
Kilozva
Cosmic Ray
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Galaxy S23
Reset the phone, and it should be fine. Sometimes, if you don't reset your phone at least once a month, there are problems with the cache memory that may cause those problems
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LandonJ
Cosmic Ray
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Galaxy S23
I've tried this and it did not work
LandonJ
Cosmic Ray
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Galaxy S23
I'm having the same issue
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Eriearea51
Cosmic Ray
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Galaxy S23
Yeah, I restart my phone at least once a week. So I'll I can is try that to see if it jump boost it or something šŸ¤”
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Eriearea51
Cosmic Ray
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Galaxy S23
I tried to restart. Still no go, it failed again.
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meself
Honored Contributor
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Galaxy S23
Lots of others are having same issue
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LandonJ
Cosmic Ray
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Galaxy S23
Will this probably be fixed tommorow?
meself
Honored Contributor
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Galaxy S23
No idea when it will be fixed I would think there is work being done to figure out what went wrong
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LandonJ
Cosmic Ray
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Galaxy S23
Or is it because so many people are trying to download it?
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Kilozva
Cosmic Ray
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Galaxy S23
Sorry
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