Original topic:

Failed January Update

(Topic created: yesterday)
144 Views
userq3DRoBDJRw
Asteroid
Options
Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
image
 
 
338 Replies
kimberleigh
Comet
Options
Galaxy S23
Not minutes... lol
0 Likes
Shawne1207
Cosmic Ray
Options
Galaxy S23
Huh?
0 Likes
meself
Honored Contributor
Options
Galaxy S23
The beta seems to be on Mondays there's a banner for it it fills up fast
0 Likes
BlueSkies
Comet
Options
Galaxy S23
Maybe do a phone restart or try clicking the update button a few times. Sometimes I see android updating when you keep refreshing. I seem it on other devices function like that
0 Likes
Eriearea51
Cosmic Ray
Options
Galaxy S23
On the S24 Ultra. Maybe i have 2 differnt issues. Is anyone having issues with the security update? It states failed with error code. I don't recall the whole code, but it's 40?, something. I don't know what to do but I had already did a check with device care. Also I sent request for password reset but never got a email for it. All I know is to try again. 
Kilozva
Cosmic Ray
Options
Galaxy S23
Reset the phone, and it should be fine. Sometimes, if you don't reset your phone at least once a month, there are problems with the cache memory that may cause those problems
0 Likes
LandonJ
Cosmic Ray
Options
Galaxy S23
I've tried this and it did not work
LandonJ
Cosmic Ray
Options
Galaxy S23
I'm having the same issue
0 Likes
Eriearea51
Cosmic Ray
Options
Galaxy S23
Yeah, I restart my phone at least once a week. So I'll I can is try that to see if it jump boost it or something šŸ¤”
0 Likes
Eriearea51
Cosmic Ray
Options
Galaxy S23
I tried to restart. Still no go, it failed again.
0 Likes