S24 ultra error trying to update phone

[Teylor]

Is anyone else having a problem updating there phone? mines keep saying error

Which never happened before with previous updates .

[FlyinJ]

Yep. I got a security update yesterday morning for my Verizon locked S23 Ultra. When I tried to download it, it was painfully slow and ultimately failed and gave me an ‘Error Code: 412’. I’ve tried it several more times with the same result. As best as I can tell, it's an issue with Verizon on some S series phones. Lots of people here on Members are having the same problem. Are you with Verizon, too?

[Teylor]

I do have Verizon! Well dang that sucks 😫 do we have to call Verizon about it or just wait it out

[FlyinJ]

I think I’m gonna wait it out for a few days before I take any action. They undoubtedly know about this, it's probably just a matter of time before they withdraw that update and send us one that's not so buggy. At least, that's what I’m hoping for.

[Teylor]

I hope so too! Thanks hun for the info i appreciate it

[FlyinJ]

No problem, glad I could help.👍

[user9UMt225Fw3]

Same here with Verizon. They told me I needed to do a hard reset. I'm not going through all of that.

[FlyinJ]

No, I wouldn't do that either. The problem is with the buggy update, NOT our phones, so doing a hard reset wouldn't fix the problem anyway.

[JTonyan]

It keeps saying error anyone having this issue and any tips to go through the update without error 

[user9UMt225Fw3]

Same here. S23 ultra