Original topic:

S24 ultra error trying to update phone

(Topic created: 7 hours ago)
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Teylor
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Galaxy S24

Is anyone else having a problem updating there phone? mines keep saying error

Which never happened before with previous updates .
37 Replies
FlyinJ
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Galaxy S24
Yep. I got a security update yesterday morning for my Verizon locked S23 Ultra. When I tried to download it, it was painfully slow and ultimately failed and gave me an ā€˜Error Code: 412ā€™. Iā€™ve tried it several more times with the same result. As best as I can tell, it's an issue with Verizon on some S series phones. Lots of people here on Members are having the same problem. Are you with Verizon, too?
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Teylor
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Galaxy S24
I do have Verizon! Well dang that sucks šŸ˜« do we have to call Verizon about it or just wait it out
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OceanLuvr
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Galaxy S24
Yes I have S24Ultra and Verizon. Same issue but no error code provided.
FlyinJ
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Galaxy S24
I think Iā€™m gonna wait it out for a few days before I take any action. They undoubtedly know about this, it's probably just a matter of time before they withdraw that update and send us one that's not so buggy. At least, that's what Iā€™m hoping for.
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Teylor
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Galaxy S24
I hope so too! Thanks hun for the info i appreciate it
FlyinJ
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Galaxy S24
No problem, glad I could help.šŸ‘
user9UMt225Fw3
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Galaxy S24
Same here with Verizon. They told me I needed to do a hard reset. I'm not going through all of that.
FlyinJ
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Galaxy S24
No, I wouldn't do that either. The problem is with the buggy update, NOT our phones, so doing a hard reset wouldn't fix the problem anyway.
JTonyan
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Galaxy S24

image

It keeps saying error anyone having this issue and any tips to go through the update without error