Original topic:

Screen Timeout Not Working Properly on Samsung Galaxy S24+

(Topic created: 4 hours ago)
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kinkon
Constellation
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Galaxy S24
Description:
I have my screen timeout set to 15 seconds on my Samsung Galaxy S24+, but Iā€™ve noticed that when I pause videos in apps like TikTok or streaming platforms, the screen stays on indefinitely instead of following the 15-second timeout setting. Iā€™ve already confirmed that Smart Stay is off and that the screen timeout is correctly configured in the settings.

Can you help me resolve this issue or provide guidance on how to ensure the timeout setting works as intended in all situations?


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4 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24
Apps can override that setting. It would be extremely frustrating to be watching a movie and have the screen go off every 15 seconds.
kinkon
Constellation
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Galaxy S24
Yh it would, but When I pause a video in apps like TikTok and leave my phone, the screen stays on indefinitely. Even if I return an hour later, the phone is still on, ignoring the 15-second timeout setting.

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24
Have you reached out to the developers of those apps for a resolution?
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kinkon
Constellation
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Galaxy S24
No, not really, i am gonna try doing that now and see where it leads me
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