Original topic:

Samsung find isn't working properly.

(Topic created: 2 weeks ago)
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userNo1B1ziuoO
Asteroid
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Galaxy S24

All my devices are logged into Samsung SmartThings and my devices are showing up in my Samsung account in settings but it will not allow me to unregister my device from samsung.com/register. Every time I open the Samsung find application of pop up will immediately appear stating that my phone isn't finished registering but you can see all my devices in the list of registered devices. So when I try to move my s24 ultra from samsung.com/register it just pops back up without me closing and reopening that app. 

 
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Now in the members app I don't see any settings to the register and remove the device in question. Please advise?
8 Replies
Mujibar
Honored Contributor
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Galaxy S24
The ability to manage devices was removed from the Members app this past summer. You need to do it from a browser on your Samsung account page.
userNo1B1ziuoO
Asteroid
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Galaxy S24
When I'm logged into samsung.com/register website. I'm able to see all my devices but when I swipe over to remove device it'll disappear and reappeared in less than 5 Seconds without even closing the app
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Mujibar
Honored Contributor
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Galaxy S24
Try it from account.samsung.com
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userNo1B1ziuoO
Asteroid
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Galaxy S24
It's saying the same thing. I've been trying over and over for the past two hours. I'll try tomorrow. Good night you guys!1763703767743.jpg1763703767776.jpg1763703767790.jpg1763703767811.jpg
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meself
Honored Contributor
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Galaxy S24
Should have option on phone to unregistered
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24
@userNo1B1ziuoO the fastest way to remove a product is with the Samsung shop app tap account in the bottom right then my products and on the product you want to remove click view product details then you have a option to remove from your account.1763705989274.jpg1763705989292.jpg


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userNo1B1ziuoO
Asteroid
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Galaxy S24
I've tried to remove them but they just reappear๐Ÿคฆ๐Ÿฝโ€โ™‚๏ธ1763739711122.jpg
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24
Strange mine always disappears


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