Samsung backup problems

[rainingfreedom]

So I don't know if anyone else is having this problem, but my Samsung Galaxy S24 Ultra won't run a backup when I'm connected to Wi-Fi, but it will complete the backup when using mobile data. I don't know if it's a problem with my Wi-Fi, but I'm not having any issues on YouTube or anything. I'm just really confused.

P.s Okay, update: I recently started using NordVPN with threat detection enabled. Out of curiosity, I disabled threat detection, and now the backup is working. I don't know why that would stop the backup, but it did.

[GeorgeUltra]

Did you check your settings for backup i think there's an option for wifi or data or both

[rainingfreedom]

If there is , I'm not seeing that option

[eJamies]

In settings, accounts and backup, backup, scroll to the bottom to enable backup over mobile

[rainingfreedom]

It's not there

[eJamies]

Google; not Samsung Cloud backup

[rainingfreedom]

I just went into samsung's smart switch.And it is saying that i'm connected to a mobile hotspot, but my mobile hotspot is turned off

[realaud]

are you connected to someone else's hotspot?

[rainingfreedom]

No, I'm connected to home Wi-Fi. That's why I'm confused, because it was working until the February update. Maybe the update broke something, but I don't know.

[realaud]

You can try resetting your router by unplugging it and plugging it back in.  That may clear out any wi-fi errors.  You might also want to try deleting your phone's cache partition (also to clear out any errors).