S24 ultra can no longer use Wi-Fi/Bluetooth after a factory reset

[user3tHmPEiW0C]

I did a factory reset on my s24 ultra and now I can't use wifi or Bluetooth. I tried resetting it again and tried clearing the cache.

[bawaji]

What exactly happens? Are you able to view the available WiFi networks and unable to connect or are you not seeing any networks? Did you have to reset due to a wifi or bluetooth issue?

Try to reset the wi-fi and bluetooth settings and see if that helps.

Settings , General Management, Reset, Reset Wi-Fi and Bluetooth settings.

This should have been taken care of by the factory reset but maybe something is not happening right.

Hope that helps you get going!

[Focus]

I never had the nerve to do a factory reset...😱

[user3tHmPEiW0C]

They get highlighted but nothing happens. No networks come up. I already tried resetting the connections

[bawaji]

Stupid suggestion but make sure you are not in airplane mode and that the Wifi and bluetooth toggles are turned on.

Sorry, I have no other suggestions. Hope someone knowledgeable will reply. Good luck!

[nullandvoid]

Was there a specific reason you reset your phone?

[meself]

Did you get updates after

[user3tHmPEiW0C]

Software update? Yes I've gotten one. I was hoping it would fix it but it didn't. Maybe 8.5 will fix it.

[bawaji]

If you are unable to get it to work, don't wait for One UI 8.5. Send an error report via the Members app or take it to a service center if you have one nearby.