Original topic:

Samsung Pass Keyboard Shortcut is missing

(Topic created: Wednesday)
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Jerem-063
Asteroid
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Galaxy S24
Since my S24 Ultra's January Update I have lost the Samsung Pass shortcut in Samsung Keyboard. 

Why would this be removed? Such a great feature that I used all the time. I am going to send this screenshot to Samsung. Just thought I would post here in case anyone had a solution I haven't found. 

image


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6 Replies
MrGhoul
Black Hole
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Galaxy S24
Did you by chance check if it's in "available buttons"? Tap on the 3 dots (top right side keyboard) then tap the + then samsung pass > tap done.
Jerem-063
Asteroid
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Galaxy S24
Yes I did. That is the screen shot I provided. Sad that this was removed.
MrGhoul
Black Hole
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Galaxy S24
Very strange indeed. As you stated, send feedback to samsung.
CEParsons
Neutron Star
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Galaxy S24
Are you sure you tapped the plus button? Doing so should show the "available buttons" panel, not just the pane in your screenshot. The feature has not been removed. Just tested on my up-to-date S24+.1770251269784.jpg1770251283380.jpg
Jerem-063
Asteroid
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Galaxy S24
Yes. That is the panel. It is fixed now. I chatted with Samsung Care and they had me clear the keyboard cache and restart the phone. That fixed it! 👏
Jerem-063
Asteroid
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Galaxy S24
RESOLVED: I just wanted to follow up with everyone who may read this.

I chatted with Samsung Care and they had me clear my Samsung Keyboards Cache and reboot the phone. That brought Samsung Pass back.

Sometimes the old fashioned tricks are still needed.

Thanks Everyone!! 👏 🙏