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Original topic:

S24 Ultra losing network connection

(Topic created: 10-14-2025 07:18 AM)
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Galaxy S24

My S24 Ultra has been losing network connection regularly for the past two weeks. Before then, there were no issues.

What will happen is that I'll be on a call, and (usually) a few minutes into the call, I'll see that the call timer continues to run for several seconds, and then the call will end, network status will say "Searching", and the "no" symbol will appear where I usually see full bars of 5G.

If I restart the phone, I'll have connection again immediately.

Things I have tried to resolve this:

  • Had my network carrier change my default phone tower to a closer one.
  • Restarting the phone.
  • Verifying that my eSIM is working properly and all settings are correct.

 

S24 Ultra

Product name: SM-S928U1

Model code: SM-S928ULBFXAG

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Members_NfARtAs
Asteroid
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Galaxy S24

Quick update, everyone. The issue turned out to be a known issue with my carrier's tower. I've changed carriers and now have no issues.

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