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Problem with being connected to an unsecure site

(Topic created: 08-29-2024 06:01 AM)
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DonnaCrowe
Asteroid
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Galaxy S24

I have a Samsung S24 At my place of work it's an unsecure site. (grocery store) I don't have an issue with using the site as is..... BUT when I connect to this site, so that I don't chew up all my data I can't use the internet to look up things I need. I can't send pictures or recieve pics from customers. It also turns itself off and it could be a few hours before I notice that I'm chewing through data!!!  I need to be able to Stay Connected AND to use the internet while being connected My phone WON'T auto connect even though that feature is always on.  PLEASE HELP!!!!!!  It's very frustrating to not be able to use a smart phone that is being really Dumb!!!!  

11 Replies
realaud
Honored Contributor
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Galaxy S24
Do you have intelligent wi-fi set to switch to mobile data and/or turn wi-fi on/off automatically? You should check the settings and make adjustments as necessary.
settings/connections/wi-fi - click the 3-dot menu on the top right and select intelligent wi-fi. Also, I have found when there is difficulty with internet connectivity, I usually turn off wifi, because the phone can't be connected to both at the same time, snd there may be still a vestige of a weak wi-fi signal. If you teally don't want it to use your mobile network, then turn off mobile data at work, and adjust the intelligent wi-fi settings. It has nothing to do with secure/insecure connections. Also, make sure you have secure wi-fi off or the setting to auto protect wi-fi for public networks. You get a certain amount of monthly protection for free, but it's not on by default, so if you find it has been turned on, you may have done it when you set up the phone.
DonnaCrowe
Asteroid
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Galaxy S24

I had no issues auto connecting to the site when I had a SG21+ If I turn off the wi-fi it chews through my data with the plan we have. therefore I NEED to be connected to Wi-fi.  But in doing so I can't use the internet as it's an unsecure site and my phone won't allow it HOW do I Turn THAT off??  That's my problem!

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realaud
Honored Contributor
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Galaxy S24
Please read what I posted. You may have had no problem before, but you have one now. It's the intelligent wi-fi. And, I told you to turn off mobile data at work, not wi-fi.
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Solution
DonnaCrowe
Asteroid
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Galaxy S24

Thanks you for your suggestion, the Intelligent Wi-fi was the problem....  I'm very grateful! 

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realaud
Honored Contributor
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Galaxy S24
I find most supermarket wi-fi wonky most of the time.
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DonnaCrowe
Asteroid
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Galaxy S24

It worked fine on my S21+ that died and I had to get a new phone and now it won't work when I need it most

 

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realaud
Honored Contributor
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Galaxy S24

Take the steps I outlined above. I don't believe the S21 had intelligent Wi-Fi

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Tobb
Constellation
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Galaxy S24
The Landlord has stolen my phone box and all of my files and music disappeared. I have a Galaxy s10 +
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realaud
Honored Contributor
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Galaxy S24

Please make your own, new post instead of posting in an unrelated thread.  Please be more coherent in what you are asking for.

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