One ui 7 : Notification not showing details and clear them

[jooj15]

I received the update a few hours ago. And my only complaint so far is that when I receive a notification from an app. The notification doesn't say name of the person like is used to.And when I try to swipe the notification off from the screen it doesn't clears

[Penguinstormchaser]

Okay that will be highly annoyed for me

[LongHiker]

@jooj15 That seems like you have some old corrupted cache values hanging around. Have you wiped the device cache partition after the update?

[jooj15]

No i haven't

[user1VViF05gVk]

And how do you do that

[LongHiker]

@user1VViF05gVk To wipe the device cache partition:

1. Power off your device.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears. An Android recovery menu will appear.
3. Use the Volume down key to scroll down to Wipe cache partition.
4. Click the side key to select it.
5. Use the Volume down key to scroll down to Yes. 
6. Click the side key to select it. The Cache will be wiped almost instantaneously. 
7. Click the side key to select "Reboot system now" 

[jooj15]

I just did it. But still having the same issue. I received the notification, but I can't see the message and who send it

[communityuser485u9uw]

I had to fix notifications multiple times in each app and in settings + do multiple restarts to get my app notifications "back" to my preferences I had prior to update.   OVER & OVER again, it's as if what I selected was not saving or registering.   I was infuriated! 

[communityuser485u9uw]

No way was I going to wipe my phone!   That's ridiculous for such a minor setting preference.  

[LongHiker]

@communityuser485u9uw Wiping the device cache partition does not remove any user data nor any apps. It only clears temporary cache information. That information can become corrupt or incompatible when an update occurs.