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My s24u screen brightness changes

(Topic created: 07-24-2024 12:16 AM)
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Galaxy S24
I've noticed my brightness level has been changing completely on its own. I have adaptive brightness off, extra dim off, extra brightness off, adaptive color tone off.
This issue would occur frequently, like every few seconds the brightness would go up 25%, then jump back down. I had the screen in vivid mode when this was happening. Just switched it to natural, and the problem doesn't seem to occur now.
It isn't a huge issue for me, but I want to complain on here so hopefully it could be addressed within the next update. 
3 Replies
neilth
Red Giant
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Galaxy S24
The best thing you can do is go to the Support tab here in the Members app and create an error report. This will get some attention and feedback.
Dorian333
Constellation
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Galaxy S24

Really regret buying this phone, because of the brightness of the screen and camera over optimization photos. The photos really look bad especially with 200 mp sensor. Really awful 

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Solution
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Galaxy S24
Just so you know, I contacted samsung about the brightness fluctuations I was experiencing, and they had me do a full settings reset. Whatever setting it reset fixed it. I haven't experienced that issue for weeks of nonstop usage. As for the 200mp mode I can't speak to that. I do know photographers state that the 200mp mode is nothing more than a gimmick and isn't full 200mp. But for just normal 12mp point and shoot, my camera has been fantastic. Probably 7 out of 8 pictures I snap are very very impressive, but with the occasional photo that turns out awful lol.
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