My galaxy s24 still has no update

[Ray_07]

Ever since the ui 7 rolled out in April I have been checking if my phone got the update, but it didn't, I let a few months pass by and till this day there is no update whatsoever. Has anyone else not gotten the update yet either?

[Robin621k]

Where did you purchase your phone?

Who is your carrier ?

Go to settings, about phone, software information, scroll down to where it says Service Provider software version take a screenshot and upload by pressing the + symbol. Be sure when replying to hit the reply button in this text box.

[Cas4pf7]

Why haven't I received mine yet? On my S23.

[Mujibar]

Your phone appears to be a Verizon model, but you have an AT&T SIM. The phone wants updates from Verizon but can't get them because of this mismatch. Your options:

1. Borrow a Verizon SIM from someone to get your updates. You'll have to do this every time you have an update. Or buy a Verizon prepaid SIM.

2. See if AT&T can flash their firmware on your phone. You would then be able to get updates from AT&T, but it would still be locked to their network.

3. Take your phone to an authorized service center to have them flash unlocked firmware, effectively making your phone a factory unlocked (U1) model. There will be a fee for this service. See this link to find a location near you:

https://www.samsung.com/us/support/service/locations/

[MarvinMod2]

You wont receive the update untill you are back in the U.S. because thats a U.S. device. Mismatch has nothing to do with it. You have two choices, update within the United States or flash with Odin. The difference between U and U1 is that U is intended for carrier locked devices adding carrier bloatware and slower update availability, whereas U1 is for factory unlocked devices without carrier bloatware and gets its updates from samsung, not from the carrier. Because you have a U device, flashing U1 software will work but your updates will still come from a carrier. This does NOT turn your U device into a U1 device.

[Mujibar]

Updates for U1 devices still come via whichever carrier's software was last written to the device (i.e., the last SIM you had installed). Flashing U1 firmware to a carrier-model (U) device will enable you to freely swap SIMs and not have to worry about updates having to come from the original carrier, as you would for a locked (U) model.

Example - in the attached screenshot, you can see that I have a factory unlocked (U1) model with T-Mobile carrier software. Even though there's currently no SIM installed in the phone, the carrier software dictates that updates (the non-bloatware version) are delivered via T-Mobile, on T-Mobile's schedule. How do I know this? I had to insert a T-Mobile SIM before I could download the first One UI 8 public beta build for my phone. Subsequent beta updates didn't require the SIM to be installed, but that initial verification of update server had to be made.

See the solution from @LongHiker in this post for more info:

https://us.community.samsung.com/t5/Galaxy-S22/Explanation-on-what-does-the-carrier-has-to-do-with-p...

[Cas4pf7]

Appreciate🙌🏿
Thanks. So how can I check if AT&T can flash their firmware on my phone?

[Mujibar]

Visit an AT&T store.

[Robin621k]

I don't think any carrier store has the ability to do this. Nor do I think they want the responsibility of flashing software. All they do in carrier stores now are to upset you.

[Mujibar]

Ok, then scratch that option